The “Missing Pre-advice” status update on your Evri (formerly Hermes) tracking may cause concern, but it is actually a standard occurrence. This status simply means that Evri did not receive any pre-shipment information from the sender before the package was sent to the carrier. It does not indicate any issues with the shipment, and the delivery will proceed as normal.
The carrier usually obtains information about the shipment from the sender, such as destination and service speed, before the package enters the delivery infrastructure. However, there are instances where this information isn’t provided or updated quickly enough, triggering the “Missing Pre-advice” alert. It’s important to note that this status does not cause any delays in delivery, and the package will continue its journey through the delivery network.
Key Takeaways:
- The “Missing Pre-advice” status indicates that Evri did not receive pre-shipment information from the sender before the package was sent to the carrier.
- This status does not cause any delays in delivery, and the package will continue its journey as planned.
- Monitoring the tracking updates is essential to ensure that the package is progressing correctly.
- If the tracking remains stuck on “Missing Pre-advice” for more than 48 hours, contacting Evri or the sender is advisable.
- Understanding the meaning of this status will help alleviate any worries and provide clarity on the next steps for your shipment.
Understanding the “Missing Pre-advice” Status
When you see the “Missing Pre-advice” status on your Evri or Hermes tracking, it’s important to understand that it does not indicate any problems or delays with your shipment. The carrier system generates this alert when there is a lack of pre-shipment information from the sender. This can happen if the sender has not provided the necessary details, if the system hasn’t updated in time, or if the order was created at the same time the package had its first scan at an Evri Parcel Shop.
It’s essential to remember that the package is still within the delivery infrastructure and will continue its journey as scheduled. The status may resolve itself after the first scan or within a short period of time. If the tracking remains stuck on “Missing Pre-advice” for more than 48 hours, it is recommended to contact Evri or the sender for further assistance.
| Reason for Missing Pre-advice | Potential Resolution |
|---|---|
| Sender did not provide necessary details | Contact the sender to ensure they have provided the required information to the carrier |
| System didn’t update in time | Wait for the system to sync and update the shipment information |
| Order created simultaneously with the first scan at an Evri Parcel Shop | Allow some time for the status to resolve itself, as the scan may trigger the necessary updates |
No Delays with “Missing Pre-advice”
When you come across the “Missing Pre-advice” status on your Evri or Hermes tracking, it’s natural to be concerned about potential delivery delays. However, rest assured that this status does not impact the delivery timeline in any way. Despite not having the pre-shipment information beforehand, Evri will receive all the necessary details after the first scan of the package.
In some cases, the tracking updates may not immediately reflect the entry of the package into the delivery infrastructure. However, this doesn’t signify any disruption in the shipment’s progress. The package will continue its scheduled journey without any delays.
To ensure that your package is progressing as expected, it’s advisable to monitor the tracking updates. Keep an eye on any changes or new information that may appear. The arrival of the first scan will trigger the update of shipment details, reassuring you that your package is on its way.
If, after a 48-hour period, there are no updates in the tracking information, it’s a good idea to reach out to Evri or the sender for further clarification. They can provide more insight into the status and answer any questions you may have about the delivery of your package.
| Key Points | Summary |
|---|---|
| No delays with “Missing Pre-advice” | The status does not cause disruptions to the delivery timeline. |
| The package’s entry into the delivery infrastructure | The necessary details will be obtained after the first scan. |
| Tracking updates | May not immediately reflect the entry into the delivery system, but the shipment will continue as scheduled. |
| Monitoring the tracking | Ensure the package is progressing as expected. |
| No updates after 48 hours | Contact Evri or the sender for further clarification. |
Conclusion
The “Missing Pre-advice” status on your Evri or Hermes tracking is a common occurrence that should not cause concern. It simply means that the carrier did not receive pre-shipment information from the sender. However, this status does not result in any delays or disruptions to your package’s delivery.
Rest assured that your shipment will continue its journey as planned, even without the pre-advice. It is crucial to monitor the tracking updates to ensure that your package is progressing correctly. If you notice that the tracking remains stuck on “Missing Pre-advice” for more than 48 hours, we recommend contacting Evri or the sender for further assistance.
Understanding the meaning of this status will help alleviate any worries and provide clarity on the next steps for your shipment. Remember, the “Missing Pre-advice” status is a temporary indication and does not impact the overall delivery timeline of your package.
FAQ
What Does “Missing Pre-advice” Mean?
The “Missing Pre-advice” status update on your Evri (formerly Hermes) tracking indicates that Evri did not receive any pre-shipment information from the sender before the package was sent to the carrier. This status does not indicate any issues with the shipment, and the delivery will proceed as normal.
Is the “Missing Pre-advice” status a cause for concern?
No, the “Missing Pre-advice” status does not indicate any problems or delays with your shipment. It simply means that the carrier system did not receive the necessary information from the sender. The package will still continue its journey through the delivery network as scheduled.
Why does the “Missing Pre-advice” status occur?
The “Missing Pre-advice” status can occur if the sender has not provided the necessary details, if the system hasn’t updated in time, or if the order was created at the same time the package had its first scan at an Evri Parcel Shop. In these cases, the tracking information may not be immediately available.
Will there be any delays with the “Missing Pre-advice” status?
No, the “Missing Pre-advice” status does not cause any disruptions to the delivery timeline. Although Evri did not have the pre-shipment information before the package entered the delivery infrastructure, it will receive the necessary details after the first scan. The shipment will continue as scheduled.
What should I do if the “Missing Pre-advice” status remains for more than 48 hours?
If the tracking remains stuck on “Missing Pre-advice” for more than 48 hours, it is recommended to contact Evri or the sender for further clarification. They can provide you with more information and assistance regarding your shipment.