Have you ever received a shipping update on AliExpress that says “Despatched to overseas”? If you’re wondering what this means and how it affects the journey of your package, you’re in the right place. In this article, we’ll explore the meaning behind this status update and provide you with valuable insights into the package’s movement.
Key Takeaways:
- The status “Despatched to overseas” on AliExpress indicates that your package has left one country and is on its way to another country.
- The spelling “Despatched” is commonly used by eCommerce carriers based in China and Singapore, while “Dispatched” is the correct spelling in American English.
- The delivery time after the “Despatched to overseas” update depends on the chosen delivery service, with premium options usually taking 7 to 15 working days and standard options ranging from 15 to 45 working days.
- Long delivery times are common, and delays can occur due to factors like customs procedures or delays at international hubs.
- If your tracking remains stuck on “Despatched to overseas” for an extended period, it is advisable to open a dispute through AliExpress to seek a refund or a replacement item.
Now, let’s dive deeper into the details of what “Despatched to overseas” means and how it affects your package’s journey.
How Far is My Package From Delivery When I See This Update?
The delivery time of the package after seeing the “Despatched to overseas” update depends on the chosen delivery service and the current location of the package. If a premium delivery option was chosen and the update is received at the beginning of the shipment journey, it means that the package has just left the origin country. As long as there are no complications during customs clearance or delays at international hubs, the package should be delivered within the designated delivery window. On the other hand, standard delivery options leave more room for error and delays.
- Premium delivery: 7 to 15 working days
- Standard delivery: 15 to 45 working days
Economy carriers are typically used for standard deliveries, and the package may pass through transit countries or experience delays at the import hub and during final delivery. It is not uncommon for AliExpress customers to wait the full 2 months or more for their package to arrive.
Estimated Delivery Times
| Delivery Service | Delivery Time |
|---|---|
| Premium | 7-15 working days |
| Standard | 15-45 working days |
What to Do if Tracking is Stuck on “Despatched to Overseas”
If your package tracking is stuck on “Despatched to overseas” for 2 weeks or more, the actions to take depend on the chosen delivery service. If you opted for a premium delivery option, it is recommended to contact the seller and raise a dispute through the AliExpress platform if the delivery window is nearing its end.
However, if you chose a standard delivery option, it’s important to remain patient as the delivery window can extend up to 45 working days. In these cases, it is advisable to ignore the tracking updates and check again only when the buyer protection period is approaching its end, usually around 60 days.
If the tracking is still stuck at this point or there are no signs of the package getting closer to delivery, the next step is to open a dispute through AliExpress. This will allow you to either receive a refund or request a replacement item for your order. Keep in mind that after the “Despatched to overseas” status update, the next update you can expect is regarding the package’s arrival in the transit or destination country, such as “Arrived at Destination Hub” or “Arrived at Airport of Destination.”
FAQ
What does “Despatched to overseas” mean on AliExpress?
The status update “Despatched to overseas” on AliExpress simply means that the shipment has left one country and is on its way to another country. It could be heading to an intermediate transit country or the destination country.
How far is my package from delivery when I see the “Despatched to overseas” update?
The delivery time of the package after seeing the “Despatched to overseas” update depends on the chosen delivery service and the current location of the package. Premium delivery options usually take 7 to 15 working days, while standard delivery can take between 15 and 45 working days.
What should I do if tracking is stuck on “Despatched to overseas”?
If the tracking for the package is stuck on “Despatched to overseas” for an extended period of time, it is recommended to open a dispute through AliExpress to receive a refund or a replacement item. The appropriate action to take depends on the chosen delivery service. For premium delivery options, it is recommended to contact the seller and raise a dispute via the AliExpress platform if the delivery window is drawing to a close. For standard delivery options, it is advisable to ignore the tracking updates until the buyer protection period is approaching its end, which is typically 60 days. If there are no signs of the package getting closer to delivery at this point, it is recommended to open a dispute through AliExpress.