Ever got a delivery update saying your package was “Processed at Export Facility” but then nothing else? You’re not alone. This status for DHL eCommerce shipments can puzzle many. But don’t worry, I’m here to explain it and help you track your package.
DHL eCommerce is key in international shipping. It connects online sellers with customers worldwide. But, its delivery model can sometimes make tracking seem tricky.
Key Takeaways
- DHL eCommerce shipments might have up to 10 days of “radio silence” after “Processed at Export Facility” update.
- Expedited DHL shipments usually reach the plane in 24 hours after “Processed at Export Facility” status.
- Customs clearance at export is done by DHL electronically, without a physical check by customs staff.
- Delays at customs or logistics can make packages stay longer at the export facility.
- If your package is stuck, wait at least 5 business days before asking about it.
Understanding DHL eCommerce Shipping Services
DHL eCommerce offers many services for shipping to other countries. They have options like DHL Global Mail Packet Plus Priority and DHL Parcel International Direct. They ship to over 220 countries, making sure your package gets there on time.
DHL eCommerce tracks your package and lets you know when it arrives. This is true for all their services, like DHL Global Mail Standard and DHL SM Parcel Expedited Max. You and your customers will feel secure knowing where their package is.
If you need a tracked mail service, DHL eCommerce is a good choice. They have services like DHL Packet Plus International and DHL Parcel Intl Standard. These options are reliable and keep you and your customers updated on their package’s journey.
| Service | Description |
|---|---|
| DHL Global Mail Packet Plus Priority | Economical low-weight shipping with fast and predictable delivery |
| DHL Global Mail Standard | Cost-effective shipping solution for lightweight items |
| DHL SM Parcel Expedited Max | Premium parcel service with fast and reliable delivery |
| DHL Packet Plus International | Tracked mail service for international B2C shipping |
| DHL Parcel Intl Standard | Standard parcel delivery service for international shipments |
| DHL Parcel International Direct | Direct-to-consumer parcel delivery service for international markets |
DHL eCommerce has solutions for all sizes of online stores. They have a big global network and care about making customers happy. They are a reliable choice for shipping to other countries.
DHL “Processed at Export Facility” – Tracking Guide
The “Processed at Export Facility” status on your DHL eCommerce tracking update is a big step. It means your package is ready to go to its destination country. This is a key part of the international shipping process.
At this point, your package goes through customs clearance. This is to make sure it meets all the rules for shipping out. It helps your package move smoothly to its final destination.
After this, you might see updates like “Departed from Transit Facility” or “Shipment has cleared customs in the country of origin.” These show your package has passed customs and is moving towards its final spot.
During the trip, there might be times when you don’t see any updates for up to 10 days. This is normal. Your package is just moving along without showing any updates.
Look out for updates like “Scanned into sack/container,” “Close Bag,” “Shipment Has Been Given a Release by Customs,” “Arrived at Destination Country,” and “Arrived at Terminal Location.” These mean your package is moving along in the shipping network.
| Tracking Event | Typical Timeline |
|---|---|
| “Processed at Export Facility” | Package is prepared for international shipment |
| “Departed from Transit Facility” | Package has left the export facility and is en route to the destination country |
| “Shipment has cleared customs in the country of origin” | Package has successfully cleared customs in the origin country |
Knowing about the “Processed at Export Facility” status helps you track your package better. It also helps you know when to expect it to arrive.
How to Track Your DHL eCommerce Package
Tracking your DHL eCommerce package is easy. You just need the tracking number from the sender or online store. You can find this number in your order confirmation emails or shipment updates.
To track your package, go to the DHL eCommerce tracking websites. You can use webtrack.dhlglobalmail.com, www.logistics.dhl, or dhlecommerce.asia. Just enter your tracking number to see where your package is.
Remember, tracking updates for DHL eCommerce packages show up in 24-48 hours. The first update happens when DHL eCommerce gets your package.
| DHL eCommerce Tracking Services | Tracking Number Format | Delivery Services |
|---|---|---|
| DHL Global Mail Packet Plus Priority | GM12345678 | Domestic and International |
| DHL Global Mail Standard Tracking | LX12345678 | Domestic and International |
| DHL Packet Plus International Standard | RX12345678 | International |
| DHL Parcel Intl Standard | UV12345678 | International |
| DHL SM Parcel Expedited Max | CN12345678 | Domestic and International |
The DHL eCommerce tracking number looks different for each service. So, always check what the merchant or retailer tells you.
DHL eCommerce Tracking Number Formats
Understanding DHL eCommerce tracking numbers is key. They can be 10 to 39 characters long. They start with codes that tell us where the package is from and where it’s going.
Look for prefixes like GM, LX, RX, UV, CN, SG, TH, IN, HK, and MY. Then, there are numbers and letters. For example, you might see GM2951173225174494 or LX000000000DE. Some numbers look like Cx000000000DE or Rx000000000DE, showing it’s an international package.
The format of the tracking number changes based on the service and the package’s path. This detail makes it easier for DHL and its customers to track packages. It works for both local and international shipments.
Knowing how DHL eCommerce tracking numbers work helps you track your package better. It keeps you updated on your package’s journey. This makes sure your delivery is smooth and clear.
Common DHL eCommerce Tracking Statuses
When you track your DHL eCommerce shipment, you’ll see many status updates. These updates tell you where your package is and how it’s doing. They help keep you in the loop as your package travels.
“Processed at Export Facility” means your package is ready to go. It’s been picked up and is waiting at the DHL export facility for its journey.
“Processing at DHLeC Facility” shows your package has arrived at a DHL eCommerce center. It’s being sorted and prepared for its next step.
“Departed from Transit Facility” tells you your package has left a transit point. It’s now on its way to its final destination.
“Shipment arrived at Destination Country” means your package has made it to the country it’s going to. It’s getting ready for local delivery.
“Arrived at Transit Facility” shows your package has reached a transit point in the country. It’s going through customs and getting ready for delivery.
“Delivered” is the best status you can see. It means your package has been delivered to the person it’s for.
Knowing these DHL eCommerce tracking statuses helps you keep up with your shipment status, delivery updates, and package location. It makes the shipping process easier to follow.
| Tracking Status | Meaning |
|---|---|
| Processed at Export Facility | Package has been picked up from the merchant and is being processed at the DHL export facility. |
| Processing at DHLeC Facility | Package has arrived at a DHL eCommerce distribution center and is undergoing processing. |
| Departed from Transit Facility | Package has left a transit facility and is en route to its destination. |
| Shipment arrived at Destination Country | Package has reached the destination country and is being prepared for local delivery. |
| Arrived at Transit Facility | Package has reached a transit facility within the destination country, where it will undergo customs clearance. |
| Delivered | Package has been successfully delivered to the recipient’s address. |
By knowing these common DHL eCommerce tracking statuses, you can stay informed. You’ll be confident about your shipment status, delivery updates, and package location during the shipping journey.
International Shipping and Customs Process
DHL eCommerce is a top name in global logistics. They ship to over 220 countries. The process includes many steps like export, customs, transit, and local delivery.
Customs rules change by country and can slow down delivery. But DHL eCommerce makes it easier. They give updates and handle all the paperwork for a smooth delivery.
DHL eCommerce is great for international shipping. They use their big network and local friends to offer many services. This meets different customer needs.