When you receive a “4PX Parcel Information Received” tracking alert, it means that the sender has created an order for a shipment through 4PX. At this stage, the package is still with the sender, but 4PX has the information about it in their database and has assigned a tracking number.
This status alert is typically one of the first updates you will receive after placing an order on Ecommerce platforms such as AliExpress or Shein. It indicates that the seller has made the order with 4PX to ship your purchase to you. While your order is being picked and packaged, the shipment details are sent to 4PX, generating the “Parcel Information Received” alert.
However, it’s important to note that until the package is fully prepared and handed over to 4PX, you will not receive any new updates. If the sender is slow to hand over the package or if there is a delay in 4PX scanning the physical package, it may appear as if your tracking is stuck on the “Parcel Information Received” status. It is not unusual to experience a delay of 3 to 5 days before seeing a new update, but if more than 5 days pass without progress, you should contact the seller to confirm that the order has been dispatched.
Key Takeaways:
- The “4PX Parcel Information Received” means that the sender has initiated the shipping process with 4PX, and the package is still with the sender.
- This status alert is one of the first updates you will receive after placing an order on Ecommerce platforms.
- If your tracking is stuck on this status, it could be because the sender has not yet handed over the package to 4PX or the first scan of your package by 4PX is delayed.
- A delay of 3 to 5 days before seeing a new update is not unusual, but if more than 5 days pass without progress, contact the seller to confirm the dispatch of your order.
- Remember that the “Parcel Information Received” status is just the beginning of the shipment journey, and it may take several weeks for the package to reach its final destination.
About 4PX Parcel Information Received
4PX is a prominent carrier utilized by popular Ecommerce platforms in China, such as AliExpress and Shein, to facilitate the shipment of packages globally. When you receive the “Parcel Information Received” alert, it signifies that the sender has initiated an order for shipment through 4PX. At this stage, the package remains in the possession of the seller or is stored in a fulfillment warehouse in China. The pertinent details of the shipment are transmitted to 4PX, triggering the alert and resulting in the assignment of a unique tracking number. This status alert serves as one of the initial updates you will receive upon placing an order through an Ecommerce platform. It confirms that the seller has taken the necessary steps to commence the shipping process in collaboration with 4PX.
| Carrier | Ecommerce Platforms | Sender | Shipment | Tracking Number |
|---|---|---|---|---|
| 4PX | AliExpress, Shein | Seller/Orderer | Package | Unique Identifier |
Reasons for Tracking Stuck on 4PX Parcel Information Received
There can be several reasons why your tracking may appear stuck on the “Parcel Information Received” status. Let’s explore the two main possibilities:
1. Sender Handover
One reason for the tracking delay could be that the sender has not yet handed over the package to 4PX. Until the package is fully packaged, labeled, and handed over to 4PX, you will not see any new updates. This initial stage of the shipping process is crucial for 4PX to proceed with the delivery. Therefore, if the sender is slow to hand over the package, it may seem like your tracking is stuck on the “Parcel Information Received” status.
2. First Scan Delayed
Another possible reason for the delay is that the first scan of your package by 4PX is delayed. This delay can occur when 4PX collects the package from the seller’s warehouse. If the first scan occurs inside the 4PX sorting facility, a short delay in sorting the package can create the perception that the tracking is stuck. In both cases, it is not uncommon to see the “Parcel Information Received” status for more than three days before a new update is triggered.
Now that you understand the potential reasons for tracking delays, it is important to exercise patience and allow time for the shipping process to progress. However, if more than five days pass without any progress or updates, it is advisable to contact the seller to confirm the dispatch of your order.
To visually summarize the reasons for tracking delays, take a look at the table below:
| Reason | Description |
|---|---|
| Sender Handover | The sender has not yet handed over the package to 4PX. |
| First Scan Delayed | There is a delay in the first scan of your package by 4PX. |
Remember, the “Parcel Information Received” status is just the beginning of the shipment journey. It may take several weeks for the package to reach its final destination. Don’t worry if your tracking seems stuck initially, but do reach out to the seller if there is a significant delay beyond the expected timeframe.
Conclusion
If you see the “4PX Parcel Information Received” status alert, it means that the sender has initiated the shipping process with 4PX, and your package is still with the sender. This status indicates that 4PX has received the necessary information and assigned a tracking number to your shipment. However, if your tracking appears stuck on this status, there could be a delay in the sender handing over the package to 4PX, or the first scan of your package by 4PX may be delayed.
Don’t worry if you don’t receive any new updates for 3 to 5 days after the “Parcel Information Received” alert. This delay is not unusual, and it typically takes a few days for the package to progress further in the shipping process. However, if more than 5 days pass without any progress, it’s a good idea to contact the seller to confirm that your order has been dispatched.
Keep in mind that the “Parcel Information Received” status is just the beginning of the shipment journey. It may take several weeks for your package to reach its final destination. So, while it’s natural to be excited about your order, please be patient and allow enough time for the shipment to be delivered.
FAQ
What does “4PX Parcel Information Received” mean?
When you receive a “4PX Parcel Information Received” tracking alert, it means that the sender has created an order for a shipment through 4PX. At this stage, the package is still with the sender, but 4PX has the information about it in their database and has assigned a tracking number.
Why do I receive the “4PX Parcel Information Received” alert?
The “4PX Parcel Information Received” alert is typically one of the first updates you will receive after placing an order on Ecommerce platforms such as AliExpress or Shein. It indicates that the seller has made the order with 4PX to ship your purchase to you. While your order is being picked and packaged, the shipment details are sent to 4PX, generating the “Parcel Information Received” alert.
Why is my tracking stuck on the “Parcel Information Received” status?
There are several reasons why your tracking may be stuck on the “Parcel Information Received” status. Firstly, it could be because the sender has not yet handed over the package to 4PX. Until the package is fully prepared and handed over, you will not see any new updates. Another possibility is that there is a delay in 4PX scanning the physical package. If the first scan of your package is delayed, it may appear as if your tracking is stuck.
How long should I wait for a new update after receiving the “Parcel Information Received” alert?
Generally, it is not unusual to experience a delay of 3 to 5 days before seeing a new update after receiving the “Parcel Information Received” alert. However, if more than 5 days pass without any progress, it is recommended to contact the seller to confirm that the order has been dispatched.